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pages.HELP

<p style="font-family: inherit; color: inherit;"><img class="img-responsive" src="https://cdn.mysharefox.com/vineyard/uploads/documents/20240514_081905.jpg" alt="inngang fra toget" width="4000" height="1848" /><img class="img-responsive" src="https://www.oslovineyard.no/wp-content/uploads/2021/09/konferansesal-inngang-930x620.jpg" alt="Inngangsparti" width="930" height="620" /></p>
<p style="font-family: inherit; color: inherit;">&nbsp;</p>
<p style="font-family: inherit; color: inherit;">Welcome to our community in Nydalen, Oslo!</p>
<p style="font-family: inherit; color: inherit;">By renting out our venues, we want to contribute to different types of events, from conferences and workshops to cultural events and social gatherings. Our venues are carefully designed to meet different needs, and we have flexible solutions to suit both small and large groups.</p>
<p style="font-family: inherit; color: inherit;">With us, you can create great events. Whether you are a business looking for a professional meeting room, an organization planning a charity gala, a private individual looking to celebrate a special occasion or concerts.</p>
<p style="font-family: inherit; color: inherit;">We are also pleased to offer access to modern audiovisual equipment and technical support, so you can rest assured that your event will have all the necessary resources to succeed.</p>
<p style="font-family: inherit; color: inherit;">We invite you to explore our beautiful venue through the images on our website, and we encourage you to contact us for more information or to arrange a viewing. We look forward to working with you and hosting your next event in our fantastic venue in Nydalen.</p>
<p style="font-family: inherit; color: inherit;">See you soon!</p>
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Account settings

My orders

Products

Blog

Membership

Information

About us

Choose your venue and the equipment you need for your event

Check availability, choose your day and time

<em>NYHET:</em>&nbsp;&nbsp;<span class='text-normal'>Discounts to all members of <Partner name></span>

See our selection of guides for activities and equipment

Here on the help pages you will find answers to some of the most common questions - use the menu to navigate.

Do not find what you are wondering, want to give us suggestions for new products or give us feedback so we can get better?

<h1>Contact us</h1>

Find the product you want or browse for the activity you want and find our suggestions for products for the job.

Bring your booking code to your chosen location. Pick up the tool, and you are ready for your project. Deliver the product at the same place when you are done.

<h1>Privacy policy</h1>
<div>Oslo Vineyard wants you as a user to be confident that we safeguard your privacy and process all personal data in accordance with the law.</div>
<h2>Personal data</h2>
<div>To use the online booking service, you must provide your name, address, telephone number and e-mail address. In order to register an order, information about the time of rental and the type of venue reserved/booked must also be stored. The age limit for using the service is 18 years, and you must therefore also provide your year of birth. When using the service, your order history is stored. This personal data is used to deliver the service to you. This personal data is stored for as long as you are registered as a user with us. The personal data we have registered is available and can be changed on your page, which you can find inside the online booking service after logging in. You can also contact us and request that we remove your personal data or deregister you from our systems. You will then no longer be able to use the service unless you re-register.</div>
<h2>Personal data to third parties</h2>
<div>Oslo Vineyard will not sell, trade or pass on your personal data. The online booking is handled in a system provided by Sharefox AS.</div>
<h2>Payment information</h2>
<div>When you place an order, your card information is stored with the payment provider DIBS to process your order. DIBS stores the information in a safe and secure manner and is PCI certified. This allows us to handle changes to orders, cancellation of reservations such as deposits, crediting, additional costs incurred by the user (in the event of late delivery, damage or similar), as well as reducing misuse and shrinkage. Transaction data will be stored related to your order, but not the card details. Transaction data will be stored for as long as you are registered as a user of the service, cf. the section on personal data.</div>
<h2>Use of collected data</h2>
<div>The personal data collected for these purposes includes both information you provide yourself (name, email address, etc.) and information collected through use of the service, such as which equipment you rent and information about the location and technical information about your device and internet connection. The personal data may be supplemented with available information from third party actors.</div>
<h2>Cookies</h2>
<p style="font-family: inherit; color: inherit;">When you visit our service, we use various technologies to recognize you as a user and collect data. For example, we use cookies to remember rental dates and equipment. Cookies facilitate the use of the service and to provide you with relevant information when you visit our website. They are also used to cache data such as available rental dates, prices and the like.</p>
<p style="font-family: inherit; color: inherit;">Through service logs and other tools, we may record information about your device and connection to our service, including operating system, browser version, IP address, cookies and unique identification files. This information is used in anonymous and aggregated statistics, but can also be linked to your user account. The information allows us, among other things, to customize the display of our service to the device you are using.</p>
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Choose the product station closest to you. Book and pay online. Done.

If you have chosen home delivery, you will have the equipment delivered before your rental period begins and picked up after your rental period has ended.

Home delivery

Delivery and return

Beautiful venue! Very happy with both the service and the service.

It was very last minute, but the staff helped us have a wonderful event.

Super service and nice people! Recommended!

Frequent users can save with special<br> membership pricing and benefits

For many products and activities

A Yourcompany.no membership gives access to high quality products at membership prices so you can take on more and larger projects without worrying about buying expensive products. Pick up and  return at your chosen location.

A Yourcompany.no membership gives ccess to high quality products at membership prices so you can take on more and larger projects without worrying about buying expensive products. Pick up and  return at your chosen location.

Yourcompany.no JustClick is for everybody that needs a product once in a while. Convenient booking online, pick up and return at your chosen location. Get access to high quality products and save your money for something fun instead

The deposit works just like when you use a hotel or rental car. When ordering, an extra amount is reserved on your card for a small security against damage or late return. Once you have returned, we will check the equipment and release the amount on your card. Everything happens automatically and you do not have to do anything. For more information, see the help pages.

Yourcompany.no membership is for you who need a few more produts, or expect to use them more often.

Member prices on wide product selection

Additional discounts for longer term rental

Other membership benefits soon...

Enter the email address associated with your account, and we’ll email you a link to reset your password.

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All transactions made on the website are checked by Nets. We accept payment by credit card: VISA and Mastercard

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